eCommerce Manager (Remote)

Remember the feeling of a new pair of football boots? Your first tennis racket? Your favourite gym shorts? And how it made you feel like you were going to perform better than you ever have… That’s the feeling that the brand replicates in EVERY one of their products. Born in 2016, the brand has been created to craft “True Muscle Fit” formalwear for men who want to have clothes that are stylish, modern and fit them well. These pieces are designed by athletes, for athletes, so you know you’re in good hands. 

If you want to be part of something that will challenge you professionally and personally, giving you the space to grow a brand and help them achieve new heights, you’ll want to be part of their team.

WHAT YOU’RE GETTING YOURSELF INTO

As an eCommerce Manager, you’ll have the important task of taking care of the website & that all is running smoothly in the back end. Collaborating with sales, marketing, design, and operations, you’ll have their expertise at your fingertips to execute new and innovative ideas that will drive continuous sales. You’ll also be responsible for tracking data to see the performance of your strategy and make data-driven decisions to improve it.

If you’re ready for a new challenge, keep on reading and click that apply button!

This is a full-time and remote position based in the UK.

WHAT’S IN IT FOR YOU

• Fully remote and flexible working schedule so that you’re hitting your deadlines but also taking the time to find a rhythm that makes you feel more productive
• Regular team meet-ups including a Summer Party and various other online and offline events 
• 25 days holiday, plus all UK Bank Holidays, and your birthday off to spend it celebrating YOU! 
• Support setting up your home workspace or subscription to a coworking space plus a paid gym membership to keep your physical and mental health in shape
• Employer pension contribution via Salary Sacrifice scheme

HOW YOU WILL SPEND YOUR TIME

• Developing and executing the overall e-commerce strategy in alignment with the company's goals. Identify opportunities for growth, expansion, and improvement in the online sales channel
• Taking ownership of improving the site’s CRO through analysis of the customer journey, A/B testing new functionalities created by the developers & UX/UI designers, and a thorough understanding of the customer’s persona
• Ensuring the website is consistent by doing QA to make sure content & merchandise are optimal and the UX is smooth
• Keeping the site up to date with frequent content & product description updates, and maintaining a web calendar strategy for new launches and promotions
• Monitoring & analyzing data to aid you in planning new initiatives to improve engagement, maximize conversion and increase site traffic
• Developing strategic eCommerce merchandising plans for new product launches with the marketing & logistics teams, which include planning ahead for high-volume periods
• Collaborating with cross-functional teams, such as marketing, sales, design, and operations, to ensure alignment and support the overall company objectives
• Devising plans to improve product launches and sales to increase the volumes of products sold and reduce excessive inventory
• Researching and staying up to date with new e-Commerce trends and best practices, and analyzing competitors to identify new opportunities
• Ensuring compliance with applicable e-commerce regulations, data protection laws, and security protocols. Implement measures to protect customer data, secure online transactions, and maintain website integrity

WHO YOU ARE

• You’ve been working with D2C e-Commerce Growth & conversion optimization 
• You have experience with stores that are on Shopify
• You have experience dealing with attribution issues and using tools such as Triple Whale 
• You’ve worked with email marketing, SMS, and/or loyalty programs
• You have a passion for customer psychology and their journey through the store
• You have worked with site merchandising, site search, segmentation, customer experience & A/B testing
• You are data-driven and have an analytical mindset
• You have a strong understanding of the relationship between AOV, page views, conversion, and other relevant web-based KPIs
• You are self-started with an entrepreneurial mindset 
• You’re organized and are able to prioritize projects to meet deadlines and multiple requests
• You are a fluent English speaker with good verbal and written communication skills