How we hired an Operations Manager for a scaling eCommerce brand in the stationery niche

Our Result

In 7 weeks, we found an Operations Manager that hit all the criteria they were looking for.

WEEK 1
180 candidates headhunted
WEEK 3
24 initial screening calls & 6 candidates presented
WEEK 6
Operations Manager hired 🚀

The Starting Point

The aim was to find a an Operations Manager for Paper Plan who would help to manage growth initiatives for their Amazon brand and team.

Our Solution

To attract applicants with the desired qualities, we at Prosana worked closely with our client to come up with selling points, requirements, and skills necessary for this position.

Selling Points

  • Fully remote work setup, empowering you to work from anywhere
  • Flexible work hours, allowing the team to optimize productivity
  • KPI based bonus system that rewards exceptional performance and new initiatives

Requirements

  • 3+ years of experience in Operations Management or similar roles
  • eCommerce experience, ideally with DTC brands
  • Proven leadership experience in managing remote, international teams
  • Demonstrated success in handling P&L responsibilities and financial operations

Skills We Looked For

  • Proven problem-solving skills and adaptability
  • Excellent communication skills for cross-functional team collaboration
  • Innovative, efficiency-focused mindset with a passion for operational excellence

Our Winning Approach

Data-driven hiring insights

We used data analytics to assess and identify top Operations Manager candidates. By leveraging AI tools, we pinpointed those whose expertise and career paths aligned with our client’s operational goals, finding candidates who shared the brand’s vision for innovation.

Strong relationships

Rather than only filling the role, we focused on nurturing long-term connections with potential candidates. Through strategic networking and employee referrals, we built a talent pipeline of future leaders who align with both the immediate and future needs of the business.

Key Insights That Helped Us Hire The Perfect Candidate

  • Look for leaders with a focus on operational efficiency. Candidates who have successfully optimized processes and improved supply chain operations will bring immediate value to the company.
  • Find candidates who blend strategy with hands-on execution. The ideal Operations Manager must be able to move fluidly between high-level strategic thinking and the day-to-day management of operations.
  • Showcase the potential for leadership development. Operations Managers seek roles where they can grow as leaders while making tangible impacts. Make sure to communicate opportunities for expanding their leadership skills, mentoring teams, and influencing long-term strategy to appeal to ambitious candidates.

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